Available Now! - More payment options at your fingertips!
We know paying utility bills isn't your favorite thing to do, so we're making it as easy as possible for you to make a payment. Clay Township has a new user-friendly, electronic payment system. You can look forward to being able to:
- Pay your utility bill anytime 24/7, even when the office is closed, via an easy-to-use online portal or our new secure automated Pay by Phone system (855-329-4997) using credit/debit card or e-check (processing fee applies)
- Manage your account and view up to two years of payment history
- Go Paperless - get your bills and receipts via email
- Receive email reminders when your bill is ready, when a scheduled payment is pending, and a confirmation after making a payment
- Make a one-time payment or register to gain access to all features
- You choose when to pay - with Recurring Scheduled Payments, you can set up a schedule to pay a fixed amount or the invoice balance on a specific day of the month (before invoice due date!)
- Set it and forget it with AutoPay...save time and avoid late or missed payments by automatically paying the invoice amount on the due date
- On the go? Use Pay by Text to get text notifications about your bill and have the option to pay through text message with your default payment method
Water bills must be paid by the due date. A 10% penalty will be added to all late payments on the next business day after due date. Services are subject to disconnection due to non-payment.
Shut off Fee for Non-Pay = $30.00
Turn on Fee for Non-Pay $30.00
Turn on Fee for Non-Pay $30.00
Bills are payable at the office, online or by mail (post marks are not accepted). A Black Drop Box is conveniently located as you pull into the Township Parking Lot, off of Ester Green.
Bills are due on the 20th of the month. If the 20th falls on a non-business day (Friday, Saturday, Sunday or Holiday) payment will be accepted as on-time through the next full business day. If payment is received in the drop box before 7am of the next business day after due date, it will be accepted as on-time.
Please call 810-794-9303, option #3 if you have questions or need additional information.
If you need to make a payment arrangement for your utility bill, you must call prior to the due date/shut off date to ask about eligibility. 810-794-9303, option #3 Payment arrangements must be kept in order to be eligible in the future.
Shut off notices (pink invoices) will be mailed in lieu of door posting. Clay Township no longer posts doors. The pink shut off invoice is your final notice of delinquent water/sewer account. Water Administration may attempt to make a one-time per account courtesy call prior to shut off, if there is a current, working contact telephone number on file. Please call 810-794-9303, option #3 to update your contact information.
Buying or Selling? Please be sure to call the office and schedule a FINAL water reading if you are buying or selling your home.
Bills are due on the 20th of the month. If the 20th falls on a non-business day (Friday, Saturday, Sunday or Holiday) payment will be accepted as on-time through the next full business day. If payment is received in the drop box before 7am of the next business day after due date, it will be accepted as on-time.
Please call 810-794-9303, option #3 if you have questions or need additional information.
If you need to make a payment arrangement for your utility bill, you must call prior to the due date/shut off date to ask about eligibility. 810-794-9303, option #3 Payment arrangements must be kept in order to be eligible in the future.
Shut off notices (pink invoices) will be mailed in lieu of door posting. Clay Township no longer posts doors. The pink shut off invoice is your final notice of delinquent water/sewer account. Water Administration may attempt to make a one-time per account courtesy call prior to shut off, if there is a current, working contact telephone number on file. Please call 810-794-9303, option #3 to update your contact information.
Buying or Selling? Please be sure to call the office and schedule a FINAL water reading if you are buying or selling your home.
Explanation of Codes
WB= Water Base Fee--$37.00 per quarter, this fee is associated with water department labor and administrative costs. (Township wide fee)
WD= Water Debt Fee--$30.00 per quarter, this fee is for the Clay Township portion of costs associated with maintaining the Algonac Water Treatment plant debt and for current and future debt related infrastructure. (Township wide fee)
WU= Water Usage Fee--$5.30 per 1,000 gallons per quarter for costs associated with water purchase from the City of Algonac.
SB= Sewer Base--$78.54 per quarter (up to 20,000 gallons) this fee is for the Clay Township portion of costs associated with maintaining the Sewer Treatment plant. (Township wide fee for parcels with sewer service)
SU= Sewer Usage-- over 20,000 gallons is $4.05 per 1,000 gallons per quarter
Minimum Bill-Water & Sewer service = $145.54
Minimum Bill-Water service Only=$67.00
SEASONAL??? If you are a seasonal resident you have the option to have a *seasonal turn on/off.
If you are seasonal with sewer service and you would like to schedule a *seasonal turn on/off to defer your sewer base fee, please contact the township office at 810-794-9303, option #3.
WU= Water Usage Fee--$5.30 per 1,000 gallons per quarter for costs associated with water purchase from the City of Algonac.
SB= Sewer Base--$78.54 per quarter (up to 20,000 gallons) this fee is for the Clay Township portion of costs associated with maintaining the Sewer Treatment plant. (Township wide fee for parcels with sewer service)
SU= Sewer Usage-- over 20,000 gallons is $4.05 per 1,000 gallons per quarter
Minimum Bill-Water & Sewer service = $145.54
Minimum Bill-Water service Only=$67.00
SEASONAL??? If you are a seasonal resident you have the option to have a *seasonal turn on/off.
If you are seasonal with sewer service and you would like to schedule a *seasonal turn on/off to defer your sewer base fee, please contact the township office at 810-794-9303, option #3.
*Seasonal Shut Off--$15.00
*Seasonal Turn On--$15.00
*Seasonal Turn On--$15.00
STOP THE LEAKS!!!!! If your water bill seems high check immediately for leaks in your system.
A dripping faucet or running toilet can significantly raise your bill.
We rely on the public and our customers to notify us of many different system failures. Please report any of the following items IMMEDIATELY if you notice them.
- Water Main Break (water pooling or running above the ground)
- Low water pressure (your water pressure will vary based on conditions)
- Sanitary sewer drains not draining properly. (please call Clay Township before calling your plumber to determine where the problem is...could save unnecessary bills to homeowner)
- Any "activated" red lights on any of our 12 sanitary lift stations located on Greenwood St., Academy St., St. John Dr., Marina Dr., Colony Dr., Flamingo, Bluebill, and Anchor Bay Drive.
To report any of the above listed findings please call the Clay Township Offices, Mon-Thurs. 7 am to 6 pm @ 810-794-9303 or
for after-hours, weekends and holidays call our 24 hour dispatch number @ 810-794-9381.
FYI....Each homeowner should have a shut off valve located inside their house that is accessible in the event of broken pipes in their home. This can save time and reduce damage to property instead of waiting for Water Dept. personnel to arrive to shut off the water.
for after-hours, weekends and holidays call our 24 hour dispatch number @ 810-794-9381.
FYI....Each homeowner should have a shut off valve located inside their house that is accessible in the event of broken pipes in their home. This can save time and reduce damage to property instead of waiting for Water Dept. personnel to arrive to shut off the water.
FAST FACTS:
- The Water and Sewer Department is responsible for the maintenance and operation of Clay Twp's water and sewer system which consists of over 72 miles of water main, over 50 miles of sanitary sewer main, 697 fire hydrants and almost 5,000 customers.
- Clay Township purchases it's water from the City of Algonac whom obtains their water from the St. Clair River and is processed through a state of the art micro filtration plant.
- The Clay Township Water Department consists of seven full time employees whom all maintain a State of Michigan water distribution license.
*Please allow 2-3 business days for water turn offs/ons.
FREQUENTLY ASKED QUESTIONS:
Q. Why is my water cloudy?
A. Water at certain temperatures and from being processed will retain air. This in turn makes the water seem cloudy.
If the water is put in a glass and let sit the air will dissipate.
FREQUENTLY ASKED QUESTIONS:
Q. Why is my water cloudy?
A. Water at certain temperatures and from being processed will retain air. This in turn makes the water seem cloudy.
If the water is put in a glass and let sit the air will dissipate.
February 2, 2016 Be Wary of Scammers attracted by the Flint Water Crisis
To protect citizens and provide information to help them avoid being scammed, I am issuing the attached Be Wary of Scammers Attracted by the Flint Water Crisis Consumer Alert.
The alert is also available on the Attorney General’s website in the Consumer Protection area under “Consumer Alerts.” Click here to access the online version of this consumer alert.
Storm Water Comments and Questions can be referred to: deptpublicworks@comcast.net
Links to Storm Water Educational Sites
Links to Storm Water Educational Sites